Ticket

What is the Ticket command?

As a ticket bot - you would expect the ability to raise a ticket via a command. This command is completely changeable via the panel. Creating a ticket makes a channel between you, your staff (with either the two staff roles) and the customer who requested the ticket. Before we get explaining on how to use the Ticket Command have you checked out TicketTags? (Chat Reaction embed with multiple departments)

pageHow to setup Ticket Tags

So lets get started on the Ticket command; The ticket command by default is "-ticket" - I must mention all ticket conversations are logged and viewable via the panel. Don't worry all data is secure and encrypted.

$ -ticket (ticket reason) - example; -ticket My Account doesn't work.

Putting a reason will make the channel description set as the reason that was put with the ticket command. Don't worry if no message is set, you can change the default reason message!

Don't worry again - this isn't where the ticket command stops. Once a command is created you will be displayed the default ticket message (all changeable via the panel) - with the ability to set an additional message;

Adding an additional message will create a separate embed beneath. If you wish to use Line Breaks you can with "\n"

I think that is all for the ticket command, lets fill you in with an complete overview of the ticket command.

Ticket command

# -ticket
# -ticket (reason)
# Changeable default ticket creation mesasge
# Additional default ticket creation message

Thanks for reading!